Victoria & Alfred Hotel By Newmark, Cape Town - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

On The Waterfront Pierhead, Cape Town, South Africa, 8001

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room Mountain Harbour View

Max:

2 persons

38 m²

Bed options:

1 King-size bed

Mountain view

Shower

Heating

room details

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Superior Double Room Piazza View

Max:

2 persons

38 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

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Double Room Loft

Max:

2 persons

36 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Cape Town 2.1 km

Airports

Cape Town International (CPT) 21.4 km

Train

Woodstock Railway Station 3.2 km

Salt River Railway Station 4.8 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Garden area
Spa & wellness centre
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

On The Waterfront Pierhead, Cape Town, South Africa, 8001

Map view

street view

On The Waterfront Pierhead, Cape Town, South Africa, 8001

City landmarks

Stadium

Cape Town Stadium

1.4 km

Castle

Castle of Good Hope

2.3 km

Museum

Cape Medical Museum

680 m

Portswood House

The Springbok Experience Rugby Museum

630 m

Convention Centre

Cape Town International Convention Centre

1.6 km

Museum

District Six Museum

2.4 km

Store

Cape Quarter Lifestyle Village

1.6 km

Mountain

Signal Hill

2.1 km

Square

Greenmarket Square

2.2 km

Museum

Bo-Kaap Museum

2.4 km

Museum

Slave Lodge Museum

2.1 km

Military Rd

Noon Gun

1.3 km

Bree Street

1.9 km

Museum

Koopmans-de Wet House

2.0 km

Park

Green Point Park

2.3 km

Nearby

Mall

V&A Waterfront

570 m

Victoria V & A Waterfront

Victoria & Alfred Waterfront

300 m

Aquarium

Two Oceans Aquarium

370 m

Gallery

Zeitz Museum of Contemporary Art Africa

450 m

Dock Road V&A Waterfront

The Cape Wheel

140 m

Museum

Chavonnes Battery Museum

600 m

Museum

Cape Town Diamond Museum

400 m

Square

Nobel Square

60 m

Clock Tower Precinct

The Nelson Mandela Gateway To Robben Island

280 m

Market

The Watershed

180 m

Dock Rd Shop 1

Alfred Mall Gallery

30 m

Museum

Eyewitness

150 m

Portswood Road Building 556

Ripley's Believe It Or Not Cape Town

210 m

V & A Waterfront

270 m

Mall

Red Shed Craft Warehouse

190 m

Restaurants

Harbour House Restaurant

220 m

Quay Four

Den Anker

110 m

Pierhead - V&A Waterfront

Ginja

0 m

Dock Road Victoria & Alfred Hotel

Quay Four

230 m

4 W Quay Rd V&A Waterfront

The Knysna Oyster Company

60 m

37B Dock Road V&A Waterfront

Mondiall

90 m

Alfred Mall

Vovo Telo

230 m

Building 33 Shop 2 Dock Road Pierhead

La Parada

90 m

Shop 18

Ferrymans Tavern

220 m

V & A Waterfront

Sevruga Restaurant

310 m

Shop 4

Mitchell's Scottish Ale House

200 m

Dock Road Old Dock Master Building

Life Grand Cafe V&A Waterfront

160 m

Haul Road V & A Waterfront

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

8.0

Location

9.6

Service

8.2

Dining

8.2

Zoe

United Kingdom, January 2025

6.0/10

My stay at the Victoria & Alfred Hotel was largely enjoyable, especially because of its unbeatable location by the waterfront, where I felt safe exploring. The rooms were spacious and clean, offering stunning views, though I did encounter a few issues with the shower fittings and some communication hiccups during check-in. Overall, it was a pleasant experience with great breakfasts and helpful staff, despite minor concerns about room assignments and additional charges for breakfast items.

Rooms

8.0

The rooms were spacious, clean, and offered a beautiful view of the waterfront. However, I initially received two single beds instead of a king as requested, which required a full day to resolve.

Service

8.0

The hotel staff were mostly friendly and helpful, providing an overall good service. Still, there were a few moments where they didn’t follow through on requests and it could have felt a bit more personal.

Location

10.0

You can't beat the location right on the waterfront, with easy access to restaurants and attractions. I felt safe walking around, which is a huge plus for me.

Dining

8.0

The breakfast was impressive, with a wide variety of options and freshly cooked items. However, I was surprised to be charged for coffee, despite having paid for breakfast in advance. This felt a bit off for the price point of the hotel.

Facilities

8.0

The facilities were adequate, including valet parking and room service. However, the reliance on apps for information didn’t sit right with me, especially when links were outdated.

John

United Kingdom, January 2025

5.6/10

Staying at the Victoria & Alfred Hotel was a mixed experience for me. While the location was absolutely stunning and offered easy access to the vibrant V&A Waterfront, I was left feeling uneasy about security and overall room condition. The staff was friendly and helpful, but the issues with my security box and a tampered experience overshadowed my stay.

Rooms

6.0

The room I stayed in was quite spacious and had a lovely view, but I noticed a large gap between the door and the frame which made it feel less secure. A rather tired layout was evident, and I felt it could benefit from some refreshing.

Service

7.0

The staff was generally friendly and attentive, checking us in promptly and even taking care of our bags until our room was ready. However, there were moments when it felt like service was a bit impersonal, especially during breakfast.

Location

9.0

The location is simply fantastic. It's right in the heart of the V&A waterfront, making it incredibly convenient for exploring local attractions and dining options, which I loved.

Dining

8.0

Breakfast was a highlight. The buffet offered a wide variety of choices and was well presented, though I felt the dining experience could improve in efficiency, particularly with clearing tables.

Facilities

7.0

The hotel offered a range of amenities, and I appreciated having options like room service and valet parking. However, I felt some facilities could use better upkeep.

Isabella

United Kingdom, December 2024

6.4/10

My stay at the Victoria & Alfred Hotel was a mixed bag. On the plus side, the location is fantastic—right by the waterfront and accessible to various restaurants and shops. The room I stayed in was spacious and had a lovely view of Table Mountain. However, I faced some service hiccups, particularly with the air conditioning and the room upkeep, which dampened my overall experience.

Rooms

7.0

The room I had was spacious and beautifully decorated, overlooking both the Table Mountain and the vibrant waterfront shopping area, though some aspects seemed faded.

Service

6.0

While the staff were generally friendly and helpful, there were some issues with professionalism, especially regarding the handling of specific maintenance requests.

Location

9.0

The hotel's location is excellent and feels very safe, right by a mall and numerous dining options, making it easy to explore the waterfront.

Dining

6.0

Breakfast provided a decent cold buffet, but the quality was not quite up to my expectations, especially considering the hotel's price point.

Facilities

6.0

The hotel offered good facilities, including room service and airport shuttles, but the overall upkeep left something to be desired.

Eva

United Kingdom, December 2024

7.2/10

I had a fantastic stay at the Victoria & Alfred Hotel! The location was perfect for exploring Cape Town, right in the heart of the waterfront, with stunning views of Table Mountain. The staff were friendly and attentive, making me feel welcome throughout my trip. However, I wish they provided a bit more than just two bottles of complimentary water each day. Overall, it was an excellent experience! 😊

Rooms

10.0

I loved my room with a view of Table Mountain. It was spacious and always kept clean; the turn-down service was a lovely touch.

Service

10.0

The staff were incredibly kind and professional. They really went out of their way to make my stay enjoyable, making me feel at home.

Location

10.0

The hotel is situated right at the waterfront, making it easy to explore nearby shops and restaurants. It was also a safe area to walk around at night.

Dining

9.0

Breakfast had a great range of healthy options and was delicious. I particularly enjoyed the selections available, although the brown bread toast wasn’t the best.

Facilities

9.0

The hotel offered excellent facilities including room service and valet parking. The on-site coffee shop was a great spot for a quick caffeine fix.

Christopher

United Kingdom, November 2024

7.0/10

My stay at the Victoria & Alfred Hotel was wonderful. The location is unbeatable, right next to the vibrant waterfront filled with shops and restaurants. I enjoyed delicious breakfasts with a stunning view of Table Mountain every morning, though I found the bed a bit too hard for my comfort. Overall, I had a fantastic experience and would definitely come back.

Rooms

9.0

The room was spacious and elegantly decorated, with a lovely view of the harbor. However, I did find the bed on the firm side, which affected my comfort.

Service

10.0

The staff were incredibly friendly and helpful, always greeting me with a smile. They provided excellent advice for local attractions and were attentive to my needs during my stay.

Location

10.0

This hotel is perfectly situated, allowing easy access to explore the waterfront and nearby attractions. It felt safe to walk around, both day and night.

Dining

10.0

Breakfast was a highlight with a vast buffet selection. The atmosphere while dining outside, overlooking Table Mountain, made each meal a nice one.

Facilities

9.0

The hotel offered great amenities including room service and valet parking, which made my stay more convenient. I appreciated the safe and accessible parking for my rented car.